The day you get married is, if not the happiest day of your life, somewhere near the top of the list. One respect in which it’ll probably be the undisputed champion is expense – getting married, and throwing a party to go alongside the ceremony itself, is a seriously costly business. And a sizeable chunk […]
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The Benefits of Outsourcing an Inbound Call Center
For a company that provides customer service or tech support, it is vital that every phone call must be answered in a timely manner. However, during a peak period there are times when calls overflow. Inbound customer service calls have a tendency to come in peaks and valleys. But being unable to handle overflow calls […]