For a company that provides customer service or tech support, it is vital that every phone call must be answered in a timely manner. However, during a peak period there are times when calls overflow. Inbound customer service calls have a tendency to come in peaks and valleys. But being unable to handle overflow calls […]
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Best Methods for Securing Your Business’s Digital Information
Information security has been a topic of great concern for business’s for decades but has grown significantly more pronounced over the last few years and especially the last month. Legislative requirements enacted under the Dodd-Frank legislation have empowered the Consumer Financial Protection Bureau with jurisdictional regulatory power and the authority for enforcement. In addition to […]
Five Ways To Secure Your Electronic Cash Register
If you own a business that handles numerous transactions on a daily basis, then you probably know the importance of having an electronic till. Many business owners know how efficient electronic point of sale systems can enhance service delivery. But, having these systems also comes with the responsibility of keeping them safe. This is something […]