For a company that provides customer service or tech support, it is vital that every phone call must be answered in a timely manner. However, during a peak period there are times when calls overflow. Inbound customer service calls have a tendency to come in peaks and valleys. But being unable to handle overflow calls […]
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Integrating EHRs With Manual Transcription
Electronic Health Records (EHRs) were designed to streamline information systems within hospitals by automating manual data entry tasks. Although it was originally thought that this technology would phase out the need for medical transcriptionists, that hasn’t been the case. Many practitioners have had to hire audio typists back into the workforce in order to deal […]
Unlocking The Potential; Increasing The Efficiency In A Small Business
A fundamental factor of running a small business is being able to make the most out of it, this means that you should focus on increasing the business efficiency. This can be done through a number of key aspects such as cash, employees, technology and services. To increase your profit, you need to ensure your […]