North America Survival Stories Most of us in our lifetime have been directly connected to someone who has experienced an outdoor survival moment. Being stranded in the woods can be scary. Not knowing how to survive the extreme elements of nature. We’re going to share with you a couple of stories that will send shivers […]
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The Benefits of Outsourcing an Inbound Call Center
For a company that provides customer service or tech support, it is vital that every phone call must be answered in a timely manner. However, during a peak period there are times when calls overflow. Inbound customer service calls have a tendency to come in peaks and valleys. But being unable to handle overflow calls […]