There are very few businesses these days that don’t rely, in some way, on computer systems. And it is inevitable that, as your business grows, you will be forced to use computers and IT to track transactions, your finances and develop your marketing strategy, but when that time comes and you want to expand into a larger business, you want to make sure that you’re doing it right from the word go.
It is possible for companies to go for quite some time without using IT support – they will hire their own specialists or use their own knowhow to do whatever it is that they can do. Unfortunately as the business gets larger, you have the choice of hiring more specialists and having an in house IT support team, who will cost you rather a lot in the long run, or you can seek the support of an independent, specialist company.
But there are many more reasons to use an IT support team to get your business running up to date in 2015. Here are a couple to get you thinking.
Organisation
If your company has erupted with new business, you may be wondering how on earth you are going to keep track of all your files and projects without dedicating staff to the process.
Ideally, you want your staff doing the jobs they were hired to do. Every time your employee is doing work that they weren’t hired for, you’re losing money. Let specialists organise your company and show you the best way to get your computers filing systems and CMS programs working effectively.
Security
We can all slap an anti-virus disc in a computer, load its software on to the hard drive and hope for the best, but nobody knows computers quite as well as those who work in IT support. They can get you the most effective anti-virus programs (quite often, different programs will prevent different types of viruses and cyber attacks), they can ensure your passwords are all strong and they can help you develop security in your Cloud storage space.
There is a lot of concern surrounding cyber security, and with good reason. There are a lot of very clever people out there that are targeting vulnerable systems, so it has never been more important to have a team of specialists risk-managing your computers.
Knowledge
When you hire an IT support contractor, you are investing in knowledge, knowledge that can help take your company from 2014 to 2015 without breaking a sweat. Having IT support means that you don’t need to worry about your computers, because someone else is making sure that it stays in top knick. This leaves you to concentrate on more important things because the company is running smoothly.
Because it is their business to know, and because there is strength in numbers, it is far more common for there to be shared knowledge amidst an IT support group than with independent specialists, hired as part of the team.
Having an IT support team to call on is far more cost effective than having full-time staff dedicated to a job that is only periodically necessary. IT support teams give you excellent ROI and generally offer a more informed service.
Alex Viall is the Director of one of the Capitals leading companies in IT Support – Mustard IT. Based in Soho, Alex and his team are kept extremely busy supporting SME’s across London and the South East.