Even though windows play a prominent role in the interior design of our home determining how well or badly a room is ventilated, illuminated and even strongly emphasizing the style of a house, home owners don’t generally pay a lot of attention to them. At least not until we need to replace them for some […]
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The Benefits of Outsourcing an Inbound Call Center
For a company that provides customer service or tech support, it is vital that every phone call must be answered in a timely manner. However, during a peak period there are times when calls overflow. Inbound customer service calls have a tendency to come in peaks and valleys. But being unable to handle overflow calls […]