For a company that provides customer service or tech support, it is vital that every phone call must be answered in a timely manner. However, during a peak period there are times when calls overflow. Inbound customer service calls have a tendency to come in peaks and valleys. But being unable to handle overflow calls […]
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5 Tips for Staying Informed About Current Events
When it comes to current events, all of us have an area of focus that we personally prefer. For some, it’s politics. For others, it’s health. For some, it’s entertainment or fashion. For others, it’s sports. No matter what category of news that you’re interested in, the awesome thing about staying informed is that it keeps […]