While working with customers, certain key cardinal rules need to be followed. One of them is the portrayal of proper etiquette in the area of customer service. It not only ensures business continuity but also helps earn customer loyalty. Understand the tactics of proper customer-care etiquette in this article. The voice of a customer service […]
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More Customers Than Ever Are Switching Gas And Electricity Supplier
A record number of UK customers switched gas and electricity suppliers in October as households prepare for winter, new figures from industry association EnergyUK show. Over 138,000 homeowners switched to an independent supplier last month, the highest ever gain in a month. The overall number of consumers switching to a new electricity supplier, big or […]
Why Scottish Businesses Are Moving Online
A number of businesses have been forced to shift their business to online, but for some this has been a surprisingly profitable venture. Those from rural communities, like in Scotland, have really taken advantage of the move to e-commerce to make up for the lack of tourism income. What makes Scottish businesses so well suited […]
Bringing Your Business Into the 21st Century
There are still numerous businesses out there that still operate like they are currently in the 20th century. If this sounds all too familiar, it is time to jump on the technology train. With a few changes here and there by incorporating more technology, you can increase your profits dramatically. Must Have a Website No […]
How Monitoring Business Expenses Helps Cut Costs
Controlling costs can only come with a good understanding of what generates the expenses. Small business owners need to pay attention to every little earning and expense to determine the best direction for the future of the company. Stop staying focused only on how to make the business grow; this new approach can get you […]
Grow Your Customer Base by Outsourcing Call Center Services
With rising competition and fluctuations in consumer demands, businesses are increasing seeking ways to improve your customer relationship. They key challenges faced by them are: 1) Generation of qualified sales by strategically promoting their products and services. 2) Ensure delivery of top class customer care services to their clients concurrently. It goes without saying that […]
Benefits of Using Led Estate Agent Displays For Advertising
All estate agents know just how important their window displays are. You need to entice customers. You need to draw them in so that they browse the properties you have available. There are various different approaches you can adopt in your quest to achieve this. Nevertheless, LED estate agent displays are certainly one of the […]
The Benefits of Outsourcing an Inbound Call Center
For a company that provides customer service or tech support, it is vital that every phone call must be answered in a timely manner. However, during a peak period there are times when calls overflow. Inbound customer service calls have a tendency to come in peaks and valleys. But being unable to handle overflow calls […]
How to Organize and Manage Warehouse Inventory
As a business owner, your shipping and receiving center is perhaps the most important organ of your entire company’s operations. Without an efficiently organized warehouse, merchandise will take longer to ship, inventory will become damaged, and productivity levels amongst your warehouse workers will drop, thus creating a vicious cycle. This is why properly organizing and […]
Marketing strategy for your new business
Robust, long term marketing strategies are essential if your business is going to survive in the current economy. In an ever increasingly competitive market with strong messaging hitting consumers night and day, how do you get heard in amongst the ‘noise’ from other brands? Getting the basics right will lay the foundations of your future […]