Android phones know no bounds when it comes to popularity. They seem to be everywhere you look. Even your kids and employees may be using one to stay in touch with their social circle via texting. Harmless as it all sounds, if you look deeply, you’ll come to realize the hidden implications both as a […]
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Grow Your Customer Base by Outsourcing Call Center Services
With rising competition and fluctuations in consumer demands, businesses are increasing seeking ways to improve your customer relationship. They key challenges faced by them are: 1) Generation of qualified sales by strategically promoting their products and services. 2) Ensure delivery of top class customer care services to their clients concurrently. It goes without saying that […]
The Benefits of Outsourcing an Inbound Call Center
For a company that provides customer service or tech support, it is vital that every phone call must be answered in a timely manner. However, during a peak period there are times when calls overflow. Inbound customer service calls have a tendency to come in peaks and valleys. But being unable to handle overflow calls […]
How To Start A Social Recognition Program
In the modern day world, the view of both the employee and the customer is that what is important about a business isn’t so much what it says it does but what it actually does. To convince the customer that this is real, the best way is to convince the staff first. Having your staff […]
Exploring a few ways to bolster the marketing techniques of Financial Service Providers
The financial services industry including insurance providers, banks and investment firms—account for a major part of the overall economy. The competition among the sub sectors and sectors of the industry is very fierce, though on the macro level they remain indistinguishable from each other in terms of products and services.