For a company that provides customer service or tech support, it is vital that every phone call must be answered in a timely manner. However, during a peak period there are times when calls overflow. Inbound customer service calls have a tendency to come in peaks and valleys. But being unable to handle overflow calls […]
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6 Software Solutions That Are Essential For Audio Transcription
Getting audio files transcribed into text is no longer a difficult task thanks to the various available transcription software solutions. As long as the speaker’s voice is clear and discernible, these applications can perform automatic transcription with a little help from an excellent audio typist. Since the software marketplace is filled with a variety of […]