For a company that provides customer service or tech support, it is vital that every phone call must be answered in a timely manner. However, during a peak period there are times when calls overflow. Inbound customer service calls have a tendency to come in peaks and valleys. But being unable to handle overflow calls […]
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5 Helpful Proofreading Tips and Techniques for College Students
Picture this: you are in college and you are taking a course in, let’s say, the literature of Medieval France. Your assignment is to write a critical essay on some of the top authors of this time period. You spend two weeks feverishly researching and writing. You turn in the essay. In about a week, […]
Big Six Energy Companies Set To Pocket £106 Per Household Over The Next Year
The ‘big six’ energy companies – British Gas, E.ON, EDF, npower, SSE and Scottish Power – are set to double their profit margins over the next year and pocket £106 per household. The forecast arrives at a time when the industry faces its biggest probe into company practice and profiteering. The report filed by energy […]